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Frequently Asked Questions

Find answers to common questions about our products, services, and how SITE Technologies can support your business.

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What is SITE?

SITE is an AI-driven facility assessment platform that enables property owners/managers to take a data-driven approach to facilities analysis that has driven improved CapEx efficiency by allocating spend to the right properties at the right time.

Why should I use AI for facility management?

AI-powered assessments help you go beyond the surface, providing a comprehensive picture of your facilities. Identify areas for improvement, prioritize facility repairs, and make data-driven decisions that keep your costs under control.

What's the major value the SITE delivers?

SITE empowers commercial, industrial, and retail property owners to prioritize projects accurately, remove subjectivity from their analysis and eliminate reactive spending, while lowering the cost of deferred maintenance.

Efficiency and Accuracy

How does SITE make work more efficient?

SITE empowers users by providing detailed and precise imagery, allowing them to identify areas of concern before visiting a facility. This ensures facility trips are targeted and efficient, saving time and resources.

Can SITE help reduce the need for multiple facility site visits?
Yes, SITE eliminates the need for return trips or dangerous roof walks. If anything is missed during the facility walk, high-resolution photos captured by SITE reveal it, ensuring comprehensive data is always available.
How does SITE support project budgeting before site visits?
SITE’s proprietary AI analyzes high-resolution imagery to assign condition scores and recommend repair strategies. Our in-house engineers verify each recommendation for accuracy and objectivity. The final output includes a multi-year capital plan, providing a comprehensive CapEx budget allocation—so you know where and when to invest to maximize asset lifespan.
What key features does SITE offer to support engineering firms?

SITE offers:

  • Flight coordination and data quality checks, ensuring your data is received on-time with minimal reshoots.
  • Built-in measurement and annotation tools to enhance customer communication and reduce travel.
  • Common defect detection so that you know where to focus your attention.
  • An objective industry standard condition index and a 3-to-5 year repair recommendation strategy utilizing advanced AI.
  • Platform access that includes orthomosaic maps, property images, annotations, notes, and measurements.
  • User-friendly, cloud based platform that lets you access facility imagery and virtually walk your property anywhere.
  • Automatic inventory of common exterior assets like parking spots, HVAC units, bollards, and light posts.
What key features does SITE offer to support contractors?
SITE offers take offs, access to orthomosaics, hi-resolution imagery, and built in measurement tools to help you create an accurate estimate from your desk.

Technology and Features

Why should I choose SITE for capturing facility imagery?
SITE is proficient in managing all aspects of image capture including securing FAA airspace clearances. We also coordinate shoot dates, on-site approvals and any reschedules that may occur due to weather. SITE leverages a vast network of drone partners across all 50 states and 15+ countries, ensuring fast, reliable data capture—no matter where your facility is located.
What makes SITE’s orthomosaic technology unique?
SITE expertly converts thousands of facility images into a single, accurate orthomosaic that is ~50x higher resolution than Google Earth. This detailed representation provides a precise overview of the property, enabling accurate analysis and decision-making.
How does SITE incorporate advanced analysis into its services?
SITE combines artificial intelligence with PhD-level civil engineering expertise to deliver consistent, objective and expert analysis of the data. SITE is constantly innovating, with an ambitious roadmap to deliver even more comprehensive, expert-backed facility analysis.
Can SITE help track facility conditions over time?
Yes, SITE provides year-over-year property condition visuals, making it easy to monitor and track changes in property conditions over time.

Support and Services

What level of support does SITE offer?
SITE provides dedicated, senior-level expertise and support from our inhouse customer success team. Every customer will receive customized onboarding and a single point of contact from a US-based resource. This ensures that customers’ needs are met efficiently, with additional access to a team of civil engineers and facility condition experts.
Does SITE assist with image coordination and visualization?
Yes, SITE provides a concierge service to manage all aspects of image capture and reshoots. The platform also offers an intuitive interface for visualizing data, making it easy for you to access and analyze their information.

Data Collection and Analysis

How does SITE capture facility imagery and data?
SITE uses state-of-the-art drones for aerial image capture, documenting pavement, roofing, facades, landscapes, and inventorying common facility assets.
How does SITE collect and analyze data?
SITE collects data by flying drones in a preset mapping pattern over a property, capturing detailed images from multiple angles. These images are then stitched together into an interactive orthomosaic map within the platform. SITE’s proprietary facility Condition Index’s, are based on industry standard guidelines and are generated through a combination of AI and human expertise.

Capital Planning and Reporting

How does SITE assist with capital repair planning?
SITE leverages collected data and the Condition Index to develop a comprehensive 3-to-5-year repair strategy, including a capital repair plan. This strategy helps clients set budgets, define RFP parameters, and optimize resource allocation.

Explore Asset Specific Solutions

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Pavement

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Landscape

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